Important PayPal Notes and Limitations

Explore limitations and restrictions with the PayPal V1 integration. You should review these limitations if you intend to set up a 3rd party PayPal product. 

If you wish to use PayPal alongside another payment gateway and have set up a 3rd party PayPal product, you'll want to consider these limitations.

It is strongly suggested that you use a PayPal API Integration for better performance and trackability. 

Prior to getting started, you will need to have the following:

Important Notes: This article refers to the PayPal Integration through Third Party Product Settings tab. If you are looking to set up PayPal via API, please explore this article instead.

Important Notes: Please make sure that you read all of the information below prior to setting up your PayPal integration. Due to the nature of the integration, PayPal does not support One Click Upsells or One Time Offers (OTOs) at this time.

Select the Proper Button Type

  1. When creating the PayPal button, you will need to select Buy Now for a one-time purchase product.
  2. For a subscription product, make sure to choose Subscriptions as the button type.
  3. Buttons created using a Shopping Cart will not function properly.

Order Confirmation

  1. ClickFunnels Order Confirmation pages will not work with PayPal, so direct your customers to a Thank You page after purchase.
  2. The reason the Order Confirmation page type won't work is that a customer coming from PayPal to the Order Confirmation page will appear as a new visitor due to cookies and page linking.

Fulfillment Email

  1. Make sure the SMTP settings in your account (My Account > Settings > SMTP Email Settings) are set up properly for your customers to receive a fulfillment e-mail after purchase.

Order Testing

  1. The only way to really test your PayPal integration is to purchase the product with another PayPal account.
  2. You could also get a PayPal sandbox testing account. However, this requires a more complex setup and is not something we can provide support for.
  3. Our recommendation for testing is to lower your price to $1 and have a friend/colleague buy with their PayPal account. You can always refund after your test.

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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