ClickFunnels Transactional Email Setup (w/ external domain)

Learn to connect ClickFunnel Transactional Email to your domain registered outside of ClickFunnels. Use ClickFunnels Transactional Emails to send emails from Automations in your ClickFunnels account. This will allow for transactional emails only, which include those emails sent at the point an action is taken such as automations, welcome emails, purchase verifications, password resets, etc. This will not replace a  full SMTP provider, which is recommended if you wish to send marketing emails from your account.

Important Note: If you are using an internally-registered domain and wish to add ClickFunnels Transactional Emails, please visit this guide instead. This setup is recommended for anyone on the $97/month ClickFunnels plan to ensure you can send transactional emails from your funnels. It is also an optional setup for other ClickFunnels subscription plans.

Prior to getting started, you will need to have the following: 

Step 1: Enter your SMTP Settings In ClickFunnels

  1. From within ClickFunnels, navigate to your Menu and click Account Settings.
  2. Select Email Integration (SMTP) from the left-hand side menu.
  3. Click Add Email Integration button.
  4. Click the Transactional button.
  5. Enter all necessary information as below.

  6. Title - The name of your integration. The title is for your reference only. It can be anything that you like. 
  7. From Name - This is the name that will display in the user's email client when they receive an email from you. 
  8. From Email - This is the business email address that your emails will be sent from. It will also be the address that users respond to if they click "Reply" in their email client. If you don't have a business email address, you can use but you will not get any replies. You can change it once you set up a business email with your domain provider. 
  9. Choose a domain - Select the domain you have integrated with ClickFunnels to use with this Transactional Email setup.
  10. Address - Enter your business's physical address 
  11. SMTP Footer - Your SMTP Footer is the information that will be included in the footer of all your emails. This footer area supports HTML code. 
  12. Select Default SMTP Integration if appropriate.
  13. Select Save SMTP Integration.

Important Note: Be sure to fill in all the fields inside of this page in their entirety. Also, we recommend using this format for your footer.

<center><p>Company Name | 123 Address, City, State, Zip | 9876543210</p>
<p><a href="#UN_SUB#">Unsubscribe</a></p></center>

Step 2: Add (4) DNS records in your Host (Cloudflare) To Validate Your DNS Records

Important Note:
When you copy the host records, be sure to not include your domain name in the records, as the screenshot below shows.

1. Copy the records from the next screen/or keep them handy as you will need to add them into your DNS Zone Editor.

2. Add the records into your DNS Zone Editor. When you are finished, it should look like so:

Important Note:
Please note that it may take some time for your records to propagate and for ClickFunnels to verify them. Please keep in mind that it may take up to 48 hours for these records to propagate.

Spam Policies

We regularly monitor our customers' accounts for abuse and undesirable sending practices. Our general guidelines for Clickfunnels SMTP sending take into account the following factors:

  • The ratio of requests that are delivered to the total amount requested.
  • Bounces, invalid emails, and drops.
  • Spam Reports
  • Clickfunnels divides our senders into 3 sending pools based on the quality of your email sends and our Spam Policy.
  • Should you receive too many spam reports, bounces, or drops, you will be placed in the "low pool." Anyone in this pool will be notified, and your email sending will be restricted to contacts on your list who've interacted with you in the last 30 days.
  • If you receive this notification, the best way to restore your sending reputation to send to these existing contacts who have interacted in the last 30 days, in your SMTP Settings, you will see the bar next to your SMTP turn green as your sending rep restores.
  • If your email sending policies continue to be an issue, you will be blocked from sending via click funnels SMTP. This protects us all.
  • If you are blocked, you can continue to use Clickfunnels with Actionetics MD, but you will be responsible for integrating with a third-party SMTP provider.
  • Should you be blocked in error, please contact Clickfunnels support to investigate further.

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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